Clients And Access Rights to Project Management Software

Client access rights in project management softwareEvery project either small or big has its stakeholders. The way the communication between them is done can keep relations on a happy note or can put some hurdle between them. The second situation might influence both the current project and the future ones in a negative way and should be avoided.

Examples of project stakeholders include the clients, the user group, the project manager, the development team, the testers etc. practically anyone who has an interest in the project within or outside an organization. It is obvious that either part has a well established procedure or process when it comes to managing a project. But are the processes from the two sides compatible and if yes at what degree? If everyone is working using the same project management methodology or the same software solution then all it is fine. The problems start if this is not the case…

What project management solution side to choose?

There are three possible solutions that can be chosen:

  • each part uses its own solution
  • everyone is using the clients solution
  • or everyone is using the management team’s solution

As early as possible in a new client relationship, the manager needs to ask his client how he usually works. This is a very important factor in deciding which project to undertake. It is necessary to know if the clients are comfortable with the system because many clients will expect the manager to work through their software. Bottom line is that an easy communication will also indicate an easier management over the project. (more…)