What to Do when the Customer is Delaying Your Project

By | February 25th, 2013|Business Management, Project Management Software, Risk Management|1 Comment

customers delaying projectsContrary to the popular belief, the customer is not always right. In fact, sometimes the customer may be the one delaying the project by not giving the approval of a completed phase when required, by not communicating effectively, by missing deadlines for the review of the deliverables – shortly, by being aloof to the project.

Customer’s delay translates into delay of the project, monetary loss, and decrease of the motivation and morale of the project team. Sometimes the customer may be too busy, especially if he or she represents a large organization and yours is just a side project for them. Other times, the customer may not see the implications of his or her attitude or may be just relying on the project manager’s decisions. Regardless of the motivation, customer’s delaying the project is a problem that you, as the project manager, must solve.

Ideally, this situation could have been avoided by accurate project planning. A communication plan, including deadlines to be respected by both sides, and monetary penalties for project delays should have been approved by the customer. More important, since customer’s performance is actually a major project risk, mitigation plans for it should have been included in the risk management plan. However, in small projects, sometimes this documentation or part of it has been overlooked. (more…)

Project Management Glossary Of Terms – A

By | February 8th, 2013|Project Management Glossary|1 Comment

Abstract Resource

Abstraction

Acceleration

Acceptability Criteria

Acceptable Quality Level (“AQL”)

Acceptance

Approval (of results)

Acceptance Criteria

Acceptance Letters

Acceptance Number

Acceptance Review

Acceptance Test

Acceptance Test Procedure (“ATP”) (more…)

Project Management Glossary Of Terms

By | February 7th, 2013|Project Management Glossary|Comments Off on Project Management Glossary Of Terms

On this page you will find a glossary of project management terms and acronyms that are being used by project managers and not only in the project management domain.

The list was created using various sources including the PMBOK specifications from PMI. A good understanding of these concepts and definitions will increase the chances for project managers to succeed in managing their projects.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

This page is a work in progress so any feedback or suggestions are welcomed.

How To Convince People To Start Using Project Management Software

By | February 6th, 2013|Business Management, Project Management Software, Time Management|Comments Off on How To Convince People To Start Using Project Management Software

scheduleEducated management can start from childhood or at older ages. Earlier is the best. And management can apply to many things: money, work, time etc. Certain kids might have been forced by circumstances to start managing their allowance. This can be a big advantage for them as grown-ups when it comes to finance management.

But what about project management? Many users tend to think that everything can be done using spreadsheets because this is what they used since ever. OK you can do a lot of things with them but not all. When it comes to planning and scheduling projects there are some special requirements that must be addressed with more specific tools. But how to determine people to start adopting such tools?

Work must be done fast and easy

For many people, productivity software does not increase their productivity but rather reduces work effectiveness. Instead of spending the time in solving the problems users spend it with using the software. This is an important point to keep in mind and to make sure the right software is selected. The users need the work to be done fast and easy.

Give an example to users by starting using it

One solution to get the team adopt project management tools is for the manager to start using it. He can delegate tasks and include the coworkers in conversations about those activities. This way they will receive email notifications with assignments sent automatically from the PM system. Over time, maybe some of them will also begin to feel more comfortable in working directly on the assigned tasks instead of replying to incoming emails.

Identify benefits in using project management tools

Another idea is for the manager to identify and point benefits for them of using the tool. More exactly the users must find some benefits for their own and not just for the organization. It has to be a “win-win” situation: both for the person and for the business. “How will this tool make your work easier, your outcome better, your day to day tasks more smooth, save time, be on time, but not in these generic terms but very down to earth and specific to their goals, tasks, responsibilities and duties.” says Carlos Miranda Levy, a Social Entrepreneur. (more…)