Project Management Risks – Questions and Answers (Part 2)

Risk managementIn my previous post, I’ve addressed the first three questions on risk management and here I address the other two and, at the end, provide a list of take-home messages.

4. How many risks should be on your risk log and for how long?

It depends on the project size, type, complexity, and any other factor that could influence your project. However, in order to be on your risk log, a risk needs to be identified, analyzed (its probability and impact quantified), and mitigation measures applied. Assign a risk owner to each risk. This person is responsible and accountable for monitoring that risk and for defining and implementing mitigation measures.

As you can imagine, not all identified risks will be worth of listing in the risk log, as some risks are just too minor to be worth the cost, or time, of mitigating them. In general, the cost of mitigating a risk should be lower than the cost of the risk consequences if the risk does occur. Importantly, you should never delete risks from the risk log. Even a risk that has occurred can occur again, if not in this project, then in future projects of the organization. In this second case, the risk log becomes a lessons learned piece of documentation.

5. How do you manage project risks?

Risk management is something that needs to be done continuously, throughout the project, not only at the beginning. A project’s success depends on commitment to risk management. Make sure everyone is aware of risk management and appoint risk owners for each risk in the risk log. Regularly review risks, as any change to the project can add new risks or modify the impact and probability of the risks you previously identified.

Manage risks systematically using risk management techniques:

  • Avoid risks. If the project is too risky, the sponsor might decide to cancel the project altogether or modify it to remove the major risks. For this, make sure the sponsor is aware of the risks to the project. Take into account that some sponsors might decide to accept the consequences of some risks.
  • Soften the negative risks’ impact and maximize the positive risks’ consequences to the project.
  • Transfer the risk to a third party (by insurances, guarantees etc.). The risk will still be present, but you’ll have mitigated its consequences by transferring it to another party, usually for a cost.
  • Accept minor risks (those with low probability and low impact) and their consequences if the cost of mitigating them is too high.

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By |2023-05-22T06:38:08+00:00July 2nd, 2015|Risk Management|0 Comments

How to Minimize the Risk of Delaying Your Project by a Customer

How to minimize risksWhen it comes to project delays there are several factors that can lead to such situation. The customer is one of them and there are two issues that can be discussed: what to do when the delay already happened and the other how to minimize the risk of happening such a delay.

Customer delaying the project is a major risk that should not be overlooked in any project. Minimizing this risk is not easy to be accomplished and its probability differs from client to client. But in case it happens mitigation actions must be performed.

Write clear specifications

In order to keep things clear and avoid misunderstandings it is important to create a solid project plan with clear specifications regarding possible project delays and the measures and penalties that apply. When it happens communicate clear factual evidence of the cost and timescale impact of delays caused by the customer. This is very important to keep things clear and to avoid the situation when the customers may argue that it is his fault and the contractor is suspected for hiding other delays behind those caused directly by them. Issues need to be resolved in a timely fashion to minimize risk and loss on both sides.

When dealing with external clients and when creating a contract it is advisable to add a clause that states that the client is responsible for prompt responses to ensure the project is not delayed. If the client provides delayed responses, actions etc. that lead to project delays then it nullifies timeline clauses in the contract. If the contract doesn’t have this kind of specifications then it is preferred to get a lawyer, or a better one in case a lawyer already exists.

In return when dealing with internal team the project manager has to take the same actions. Although there are no contractual terms that can generate a direct financial penalty, it will get noted at review time and possibly no raise…

Know the customer management

Avoiding the project delay problem is not a healthy thing to do. Escalation might reveal there are issues on the customer side where their project manager is not communicating clearly enough internally. This is why when contracting a new project it is good to know the customer and almost a must to know his management team. Knowing what to expect from them can decide whether to accept the new contract or to reject it. And even if the project is accepted contractual terms can be added to compensate the lack of professionalism on the customer management side. (more…)

By |2022-11-18T10:20:08+00:00March 29th, 2013|Business Management, Project Management, Risk Management|1 Comment
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