Can't upload to server - single file

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Can't upload to server - single file

Postby iby » Tue Jun 19, 2012 12:43 am

When trying to upload a new file to the server - we get the response :-

Single Files are not allowed. Please upload only Multi files.

The file haas about 20 projects and has only EVER been opened in Multi Project Application.

Anyone ever heard of this problem - and better yet - a fix?

Posts: 7
Joined: Tue Jul 13, 2010 12:06 pm

Re: Can't upload to server - single file

Postby lucian » Tue Jun 19, 2012 1:12 pm

Single is not intended to work with the server.
Please save your projects repository from the Multi application and then upload the saved repository into the server (if you don;t have the Multi but only the server then you could start the planner straight from the browser and there import your Single project (see menu Projects please)
Posts: 243
Joined: Fri Mar 26, 2010 3:09 pm

Re: Can't upload to server - single file

Postby tomhad » Sun Dec 30, 2012 11:55 am

Where is the server located ?
Posts: 6
Joined: Sun Dec 30, 2012 7:04 am

Re: Can't upload to server - single file

Postby lucian » Sun Dec 30, 2012 3:02 pm

The server is available in two flavors at the moment:

1. hosted on our servers (all you need is Internet access and a regular web browser)
2. install your own RationalPlan server (you download/install the RationalPlan server on any of your computers, users will need a regular browser)

Could you please send an email to support and specify which option you would be interested in ? Basically they are both doing the same thing, only small differences
Of course #1 is a subscription model while the #2 option is a one time payment model

By using the Server you will also benefit from:

- a common repository for all your projects (instead of sharing files as with the standalone version, your users will work on the same projects which will be stored on the server )
- real concurrent access (users will be able to concurrently change into the same projects, even tasks, etc.)
- a versioning system for tracking changes into your projects
- a way for your resources to see their assignments into the browser, update tasks completion (on tasks where they are involved, etc.)
- detailed access rights for your users (which user/customer can see/change what, etc.)
- no need to install software on users' machines.
- etc.

Of course #1 implies that all your data resides on our servers while with #2 it will be on your side
Posts: 243
Joined: Fri Mar 26, 2010 3:09 pm

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